Privacy Policy

1. Introduction

3 Hmong Broadcasting Company, operating as HBCTV ("we," "us," or "our"), is committed to protecting the privacy of our viewers, website visitors, advertisers, and community members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, watch our broadcasts, use our digital platforms, or interact with our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, and mailing address when you contact us, subscribe to newsletters, or submit inquiries.
• Account Information: Login credentials and profile information if you create an advertiser or sponsor account.
• Communication Data: Messages, feedback, and correspondence you send to us through contact forms, email, or other channels.
• Advertising Information: Business details, campaign preferences, and billing information if you advertise with us.
• Event Registration: Information provided when registering for community events we host or sponsor.

2.2 Information Collected Automatically

When you access our website or digital platforms, we may automatically collect:

• Device Information: IP address (anonymized), browser type, operating system, and device identifiers.
• Usage Data: Pages viewed, time spent on pages, click patterns, and navigation paths.
• Video Analytics: Video viewing history, watch time, and engagement metrics for content optimization.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies.

2.3 Information from Third Parties

We may receive information from third-party platforms such as YouTube (for video analytics), social media platforms (when you interact with our social media presence), and advertising partners.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our broadcasting services and website
• Respond to your inquiries, comments, and requests
• Send newsletters, programming updates, and community event information (with your consent)
• Process and manage advertising campaigns for our sponsors
• Analyze viewership patterns to improve our programming and content
• Comply with FCC regulations and other legal obligations applicable to broadcasters
• Detect, prevent, and address technical issues and security threats
• Enforce our Terms of Service and protect our rights and the rights of others

4. Broadcasting-Specific Privacy Practices

As a broadcasting company regulated by the Federal Communications Commission (FCC), we adhere to specific privacy practices:

• Public File: Certain information about our broadcasting operations is maintained in our public inspection file as required by FCC regulations.
• Viewer Communications: Communications regarding our programming may be retained as part of our FCC compliance records.
• Political Advertising: Information related to political advertising is maintained and disclosed as required by FCC rules.
• Children's Programming: We comply with the Children's Television Act and do not knowingly collect personal information from children under 13 without parental consent.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: When required by law, regulation, legal process, or governmental request, including FCC inquiries.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With Your Consent: When you have given us explicit permission to share your information.
• Aggregated Data: We may share aggregated, anonymized viewership and demographic data with advertisers and partners.

We do not sell your personal information to third parties for their direct marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Preference Cookies: Remember your settings and preferences.
• Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Broadcast-related records may be retained for periods required by FCC regulations.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request your data in a portable format where technically feasible.

To exercise these rights, please contact us using the information provided below.

10. Third-Party Links and Services

Our website may contain links to third-party websites, including YouTube, social media platforms, and advertiser websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 13, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: